Why interviews aren’t the best way to hire right

We’ve had two young men as career coaching clients lately. Although pursuing different types of opportunities, they are both in their early to mid-twenties and are having a hard time finding a job in their respective fields- both of which, by the way, are in demand.   Both have been getting called for interviews, but something seems to fail in the interview every time and they haven’t been offered jobs.

So, we’ve been working with them to help improve their interviewing skills. Both of these guys are technically minded. They are smart, good, hardworking people. But they are introverts. Situations like interviews are not their strong suit. In reviewing the little bit of feedback they have been given by those who have interviewed them, they get comments like “You need to be more animated.” Or “You need to be more excited and passionate.”

I’m all for finding people who are passionate about the field they are pursuing, but I sometimes want to say to employers, come on, you are hiring an engineer, not a sales person.   Do they really need to be Mr. Personality or do they need to be technically competent and, yes, personable enough to get along with others, but couldn’t being introverted actually be something that is desirable for a role like an engineer?

While we need to help people become better at conveying who they are and why they would be a valuable asset to an organization, I think we rely on interviews entirely too much when making hiring decisions. Yes, they are necessary, but I think we establish a certain set of criteria for interviewing that seems to always judge people on their gregariousness or lack thereof and of course a person’s physical appearance instead of what is actually needed for success in a role.

In light of this, we are going to look at some innovative ways and tools to make screening better in order to hire right:

1. Implement a pre-screening assessment that assesses people for organizational fit. You automatically screen out those that would not fit with the organization’s values and culture, because as we wrote about previously organizational fit is more important than job fit. There is more here on how to select the right screening assessment.

 

2. Implement a mechanism to see if the person can actually perform the job like a skills-based assessment, in-basket exercises, assessment center techniques or a realistic job preview (more on this next week). Many of these tools also involve some type of interaction with organizational stakeholders that gives you an idea of how well they will work with their potential team. A cool company that is combining many of these tools is Shaker Consulting Group and it’s virtual job tryout.

 

3. Consider if competition based recruiting could be a viable option for your organization or certain types of positions within your organization.

More here on this new trend:

Contest Recruiting

Competition Based Hiring Whitepaper

 

4. Improve your interviewing tactics.

Some innovative tools for this: Hireology and Hirevue

 

Some other thoughts on improving your hiring process: Hire Slow

What have you found to be the best hiring practice?

Author

Mary Ila Ward